Effective Date: 1 December 2024
Quick Answer Business Solutions values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or contact us.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Information You Provide Directly:
Your name, email address, phone number, and other contact details when you fill out forms or contact us.
Project details, including address and specific requirements, for service delivery.
1.2 Automatically Collected Information:
IP address, browser type, and device information through cookies and similar technologies when you visit our website.
Pages viewed, time spent on the site, and other usage data for improving our website experience.
1.3 Third-Party Sources:
Information from partners or subcontractors you authorize us to engage with.
2. How We Use Your Information
We process your data for the following purposes:
• To provide you with our services and communicate updates about your projects.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and user experience.
• To send you marketing communications with your consent.
• To comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
With Service Providers and Subcontractors: To complete your projects and deliver services efficiently.
For Legal Reasons: If required by law, to protect our legal rights, or in response to lawful requests by public authorities.
With Consent: When you explicitly agree to share your data with specific third parties.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
5. Your Rights
Depending on your location, you may have the following rights under data protection laws:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccuracies in your personal information.
Deletion: Request the deletion of your data, subject to legal obligations.
Opt-Out: Withdraw consent for marketing communications or object to certain types of data processing.
To exercise these rights, please contact us at info@quickanswerservices.com
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to:
• Remember your preferences.
• Analyze website traffic and usage patterns.
You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of the website.
7. Data Security
We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing your data.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically for the latest information on our privacy practices. The “Effective Date” at the top of this policy indicates when it was last revised.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us:
Quick Answer Business Solutions
Email: info@quickanswerservices.com
Phone: +44 74 71406788
Address: 3rd Floor 86-90 Paul Street, London EC2A 4NE
We are committed to resolving any issues promptly and transparently.